General Trading Questions
The foreign exchange market is the market for trading currencies, which involves buying one currency and selling the other. It is the world's largest and the most liquid market, with an average daily trading volume exceeding $5 trillion. The forex market is open 24 hours a day and five days a week.
Basically, all forex trades involve the simultaneous buying of one currency and the selling of another, with currencies quoted in pairs. The major currency pairs include EUR/USD, GBP/USD, USD/JPY, USD/CHF, and USD/CAD.
Market participants include individual investors, commercial banks, money managers, international money brokers, investment banks, registered dealers, and multinational companies. The so-called interbank market is dominated by major financial institutions and central banks.
The forex market is a decentralized market for buying and selling currencies. Trades are executed through individual dealers or financial centers.
Currencies are valued in pairs (e.g., EUR/USD). Several factors affect a currency's value, such as economic and political events, and also economic indicators.
Yes, there is. The customer declares that he/she is over eighteen (18) years of age.
ForexMart doesn't offer its services to residents of certain jurisdictions such as the USA, North Korea, Myanmar, Sudan and Syria.
Yes, aside from forex trading, we also offer CFDs on spot metals and shares. For an overview of our financial instruments, please visit this page .
We accept USD, EUR, GBP, RUR, MYR, IDR, THB, and CNY.
Our customer support is ready to help you 24/5.
The Forex market is open for trading 24 hours a day, five days a week.
Account Questions
ForexMart does not charge any fees when opening a ForexMart account.
You can create as many accounts as you can. Log in to your ForexMart account, visit the 'My Account' tab, and click 'Open Trading Account.'
The minimum deposit should be based on the account type our client will select, please see the live account types we offer Forexmart Account Types.
Addressing the significance of practicing currency trading, ForexMart offers free demo account to anyone who desires to explore currency trading and seasoned traders who want to test new trading techniques.
Visit ForexMart and click 'Open Trading Account' found on the homepage. You will be redirected to the registration page. Provide your personal details, set trading account information, and confirm your account. Upon registration, ForexMart will send an email indicating your account details. Have your account verified before you begin trading with us.
As of present, we offer ForexMart ECN Standard, ForexMart ECN Zero Spread and ForexMart Micro Account. You may visit our Accounts page for more information.
Yes. Visit your ForexMart account and click 'My Profile' tab. Select 'Change Password' found at the top part of the page. Provide your current password and send the request.
Yes, provided there are no active trades and the balance is already equal to 0.
You can change your account details in your client area.
Deposits & Withdrawals
The available payment options include Visa, MasterCard, and PayCo. See Deposit/Withdrawal for the complete list.
Log in to ForexMart using your live account username and password. Go to 'Finance' tab and click 'Deposit.' Next, choose the preferred online payment system.
Our Accounting Division processes all deposit requests. For an overview of the processing time, please go to the Deposits & Withdrawals section.
Log in to ForexMart using your live account username and password. Go to 'Finance' tab and click 'Withdraw.' Next, choose the preferred online payment system. Provide the necessary details.
Our Accounting Division processes all withdrawal requests. For an overview of the processing time, please go to the Deposits & Withdrawals section.
ForexMart charges no fees for deposits and withdrawals. However, payment systems may charge commission for their services. As part of our commitment to create the best possible trading conditions, we reimburse deposit costs that our customers incur.
For any financial inquiries, please write at finance@forexmart.com.
Unfortunately, you can't. According to the ForexMart AML Policy requirements, the funds should be withdrawn through the same method the deposit came from and to the name of the account holder.
There are no limits on the amount you can withdraw. You can always request the withdrawal of any remaining amount on your trading account.
You can transfer funds between accounts in your client area. Click the "Funds" tab and choose "Transfer Funds".
Verification
Account verification is easy and simple. Just provide a scanned photo of a valid ID or passport and a proof of residence.
You can verify your account in your Client Area -> Account settings -> Verify account.
It usually takes 24 hours.
You will receive an email validating your account or requesting additional documents for the verification process.
Please upload another document according to the Verification Department's request with the correct information.
If you do not verify your account, you may not be able to fully access our services.
Once a client create a new account the new account will be auto verified (no need to submit documents) but the client must make it sure that all information from the previously verified accounts are all exactly the same such as name, address, DOB, contact number and etc.
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